Shipping and Payment Terms
A. Shipping information:
Shipping of the goods is only possible to the countries listed below. Your order will be shipped by DPD as standard. The respective shipping costs can be found below.
I. Shipping within Germany:
For shipping within Germany, we charge a flat rate of 3.95 euros per order. From a gross order value of 35 euros we ship free of charge.
The delivery time is 4 - 7 business days after receipt of order.
II. Shipping outside Germany:
We deliver to the following countries:
Austria, Belgium, France, Luxembourg, Netherlands, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Ireland, Italy, Portugal, Spain, Finland, Greece.
The delivery time is 5 - 10 working days after receipt of order.
The shipping costs to Austria, Belgium, France, Luxembourg, Netherlands are a flat rate of 7.80 euros per order. From a gross order value of 50 euros we ship free of charge.
The shipping costs to Estonia, Latvia, Lithuania, Slovakia, Slovenia are a flat rate of 10.90 euros per order. From a gross order value of 60 euros we ship free of charge.
Shipping costs to Ireland, Italy, Portugal, Spain are a flat rate of 14.50 euros per order. From a gross order value of 65 euros we ship free of charge.
Shipping costs to Finland are a flat rate of 17.30 euros per order. From a gross order value of 70 euros we ship free of charge.
Shipping costs to Greece are a flat rate of 21 euros per order. From a gross order value of 75 euros we ship free of charge.
Shipping costs to Norway, Iceland, Liechtenstein are a flat rate of 25 euros per order. From a gross order value of 75 euros we ship free of charge. Shipping is via DHL.
B. Payment information:
I. For shipping within Germany
For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:
1. Payment via PayPal
2. Payment via Amazon Pay
3. Payment via SOFORT (immediate) bank transfer
4. Payment via Giropay
5. Payment via Apple Pay
6. Credit card
II. For shipping outside Germany
For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description:
1. Payment via PayPal
2. Payment via Amazon Pay
3. Payment via SOFORT (immediate) bank transfer
4. Payment via Giropay
5. Payment via Apple Pay
6. Credit card
III. Detailed information on the individual payment options
1. Payment via PayPal
Via PayPal, we offer you different possibilities to pay your invoice amount. By default, via the credit from your PayPal account. Alternatively, you also have the option to pay via the credit card stored in your account. Furthermore, we can offer you the possibility to pay by direct debit or on account. In both cases, PayPal settles the invoice amount with us and you pay the invoice amount to PayPal. In the case of direct debit, the invoice amount is collected by PayPal.
2. Payment via Amazon Pay
Pay your order conveniently via your existing Amazon account and the payment method stored there. You will be redirected to Amazon after confirming your order with us on the online store.
3. SOFORT (immediate) bank transfer
If you choose the payment method SOFORT, your payment will be processed by the payment service provider SOFORT. In order to pay the invoice amount via SOFORT, you must have an activated online banking account with SOFORT. The payment transaction will be processed by SOFORT immediately after your order. In this case the invoice amount will be collected by SOFORT from your account.
4. Giropay
If you decide to pay with giropay in the online store, you have to select the bank where you keep your account. In the second step, you log in with your online banking access data. After successful login, you will see the pre-filled giropay transfer, which already contains all the details of your purchase. To make the payment, you only need to enter a TAN. After that you will be redirected back to our online store.
5. Apple Pay
If you want to pay via Apple Pay, simply select Apple Pay as your payment method. Billing, shipping, or contact information is stored in Apple Pay so you don't have to re-enter it next time. You then confirm the payment with Face ID or Touch ID. The only thing you have to keep in mind is that 3D Secure is activated.
6. Credit card
Pay conveniently by credit card. We accept the following: Visa Mastercard, Maestro.
